Your Asheville journey begins the moment you book your stay.
Our At Your Service experience lets you share any requests before you arrive, allowing us to prepare your loft precisely to your preferences. From extra pillows or additional towels to pre-stocked amenities or room adjustments, your comfort is just a tap away.
We offer Curated Concierge Assistance, in addition to our guest portal, where you’ll find helpful information about the hotel and everything Asheville has to offer.
Our team is pleased to arrange experiences and touches that elevate your time with us, including:
Restaurant Recommendations & Reservations
Access Asheville’s celebrated culinary scene with ease—let us secure your tables, offer insider picks, or tailor suggestions to your tastes.
Things to Do in Asheville
Whether exploring the vibrant arts district, discovering hidden hiking trails, or enjoying live performances, we are delighted to map out a personalized itinerary.
Floral Arrangements for Special Occasions
From classic bouquets to distinctive local blooms, we can have flowers waiting in your loft to mark a celebration or surprise a loved one.
Special Gifts & Thoughtful Touches
Whether it’s artisan chocolates, a bottle of wine, a curated local gift, or something uniquely meaningful, we can source, prepare, and place surprises before your arrival.
Personal Notes & Cards
Allow us to handwrite or place a card on your behalf—an elegant gesture for anniversaries, birthdays, or just because.
Boutique Hospitality, Elevated
As a refined, art-forward retreat in downtown Asheville, Elevation Lofts Hotel team takes pride in providing service that is intuitive, discreet, and genuinely attentive. Whatever you envision for your stay, our concierge team is here to bring it to life.
